Customer Satisfaction Score

Vantage Motor Group named Industry Leader in Reputation.com’s “2020 Automotive Reputation Report Update”.​​

Recently we were named the number one dealer group by Reputation.com, signifying our status as a leader in Reputation Score. This report is based on customer sentiment and online reputation and our score demonstrates that as a company we are excelling in both areas. Data such as reviews, listings, social media, and customer engagements across several sources were also used to determine our rank as the number one dealer group in the Automotive industry. Our customer reviews in particular, show high satisfaction with our products and our service due to our passion to please.

This year we have undertaken significant changes due to new COVID 19 guidelines and so to have the support of our customers, even in these difficult times, is a wonderful accomplishment. Six of our centres also featured in the top 50 UK dealership list, consistently exceeding expectations, and delivering excellent customer service.

What our customers have to say:

Gillian Mason: ‘I can’t fault the treatment I received for the service and MOT on my 5-year-old Yaris Hybrid. There was a warm welcome with friendly and informative interactions with staff. Everything was carried out on time and I know I can trust Vantage to give me good advice and reassurance when I have questions. I wouldn’t go anywhere else. Well done the Vantage team’. Toyota York.

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